FAQ

Can I get a refund?

As Vancouver t-shirt printers, we love bringing projects to life. Unfortunately though, these are your creations. If for some reason you are not satisfied, we cannot refund as the items have custom screen printing and/or embroidering. Please ensure that you have ordered the correct size and colour before submitting your order.

How long does order take to process?

We aim to complete your order as efficiently as possible, depending on production queue when the order is submitted, etc. Typically a project can take anywhere from a few days to just over a week.

Are there order minimums?

There are no minimums or maximums, but sometimes it depends on the project and artwork.

Can I get the same design on different products?

Yes! Pricing is based on the total quantity of garments to be adorned with the same artwork using the same adornment process. You can mix and match various garment cuts and styles as it’s the total to be adorned with the same artwork that is calculated. By ’same’ this refers to same process, same and colours in the image.

What files are acceptable for artwork?

JPG, .ai, PNG, and PDF. Files should be a minimum resolution of 300 dpi at print size. You’ll know if they are high enough resolution if when you double click to enlarge it doesn’t blur. Files can be uploaded on our contact page.

Where do I upload my art?

Files can be uploaded on our contact page.

Testimonials

We’re proud to share the T-Shirt Printing Company in Vancouver has a 4.9 rating with 22 reviews. Read more on Google

Amazing customer service and they were so easy to work with. Excellent quality as well. Would totally recommend this place for your printing needs! Would totally recommend this place for your printing needs!

- Joyce Tajan

Now ordered third batch at T-shirt Printing company. The production quality is super great and the customer services were great!

- Dan Jeong

The order process was fast, friendly, and professional, prices seem really fair, and the finished product is really nice. Thanks, Rodger and co.!

- Andrea Smith

These guys are super friendly and incredibly professional. Highly recommend.

- Fynn Mulligan

Fast, friendly, and great service. The craftsmanship was excellent, and they've got a huge selection of clothing and products that can be branded for businesses, events, or whatever. Best of all, they were really nice and made the whole process super simple. As a busy person, I appreciate that.

- Nita Naidoo

I ordered a t-shirt with a Baby Yoda logo on the back for a friend’s birthday, and the result was perfect—clean and well done. I placed the order on a Monday and picked it up that Friday, right on time. Friendly staff and professional. I'll come back for printing new t-shirt again :)

- Wanderer Soul

Service was spectacular. The turn around time was under 5 days from payment. The shirts turned out awesome! We will definitely be using them again next time we make shirts.

- OMAC Taekwondo (OMAC Taekwondo)

I was able to bring my small art project to life with T-Shirt Printing Company. The experience was so seamless with great communication from their end. They were very fast to answer all my questions, offered advises and completed my order quite fast. Their T-shirts have really good quality and printed images turned out to be just perfect. Definitely recommend this company for quality, efficiency and amazing customer service!

- Marie Mello

Contact

Reach out by email anytime for quotes, artwork review, or order inquiries. We look forward to bringing your projects to life.

Contact Us

startprinting@t-shirtprintingcompany.com

Serving Vancouver and Beyond

HELP

Address: 1868 Glen Dr #101, Vancouver, BC V6C 3P8 Phone: 604-739-0015